Common questions
How quickly will the voucher arrive?
Within 24 hours of your payment, and usually a lot sooner. If you're buying it last minute, say so in the message box at the checkout and I'll send it straight away. It arrives as a PDF, so you can print it or forward the email.
Can I choose the day it's sent?
Yes. There's a box at the checkout for the date you'd like it to land, and I'll hold it until then. If you'd rather have it now and hand it over yourself, leave that blank and it comes to you.
What if the voucher is worth less than the session they choose?
That's completely fine, and it happens often. The voucher comes off the price and they pay the difference when they book. A part-used voucher doesn't expire, and there's no rule about spending it all at once.
Can it be used for albums and prints too?
Yes. It works against anything I offer: any session, an album or coffee table book, a print box or single prints. It's a credit with me rather than a ticket for one thing.
What happens if they can't use it within twelve months?
Get in touch and we'll sort it out. Life happens, and I'd much rather extend a voucher than have someone lose what you spent on them. The one thing I can't do is exchange it for cash.
Anything else you'd like to know before you buy? Message me on WhatsApp or send me an email. I reply within 24 hours.
Cup of Green